Introduction
Automate Capture, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and SMS/text messaging services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name
- Communication Data: Messages you send us through our contact forms or SMS
- Usage Data: Information about how you interact with our website
AI Project Experience
When you explore an idea with our AI project assistant, your messages and the current concept are processed through Microsoft Azure AI to generate and refine a response. The concept is an AI-assisted starting point for discussion.
When you choose to send a project inquiry, we store the contact details, conversation, reviewed concept, and notes in our private Azure storage so our team can follow up. Our email provider delivers the inquiry notification. You can request access, correction, or deletion using the contact information below.
Technical request counters help limit automated misuse. They use a keyed hash of the network address; the intake does not store the raw address in the lead record. You can use the regular contact page without using the AI assistant.
SMS/Text Messaging Terms
By providing your phone number and opting in to receive SMS messages from Automate Capture, LLC, you consent to receive text messages related to:
- Appointment reminders and scheduling notifications
- Service updates and important announcements
- Responses to your inquiries
- Project status updates and communications
Message Frequency
Message frequency varies based on your interactions with our services. Standard message and data rates may apply.
How to Opt-Out
You can opt out of receiving SMS messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us at the information provided below
After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.
Help
For help with our SMS services, reply HELP to any message or contact us using the information below.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Communicate with you, including via SMS for service-related messages
- Respond to your inquiries and provide customer support
- Send you updates about your projects or appointments
- Improve our services and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our services (such as SMS delivery providers), subject to confidentiality agreements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us: